At searchbeforebuy.com, we aim to provide a seamless shopping experience by ensuring your orders are processed and delivered in a timely manner. Please review our shipping policy below for details on order processing, shipping costs, and other related information.
1. Order Processing and Shipping Time
- Order Confirmation: Once your order is placed, we confirm stock availability with our dropshipping partner, Yadu Nandan Fashion, operating under Keevaa Exports.
- Processing Time: Orders are typically processed within 2-3 business days after confirmation of stock availability.
- Shipping Time: Delivery timelines vary based on your location:
- Domestic Shipping (India): Orders are delivered within 7-10 business days from the date of dispatch.
- Delivery may take longer during holidays, festivals, or unforeseen circumstances.
2. Shipping Costs
- We offer free shipping on orders above ₹1,000.
- For orders below this amount, shipping fee of applies.
- Additional charges, such as taxes or duties (if applicable), are the customer’s responsibility and will be clearly mentioned at checkout.
3. International Shipping
- Currently, we do not offer international shipping. Our services are restricted to customers within India.
4. Courier Services and Tracking
- Orders are shipped through reliable courier services to ensure safe and timely delivery.
- Once your order is dispatched, you will receive a tracking ID via email or WhatsApp, allowing you to monitor the shipment’s progress.
5. Address Accuracy and Delivery
- Customers are responsible for providing accurate shipping details during checkout.
- In case of incorrect or incomplete addresses, delivery delays or failures may occur, for which we are not liable.
6. Handling Delays
- While we strive to meet the mentioned timelines, occasional delays may occur due to unforeseen circumstances like weather conditions, festivals, strikes, or natural disasters. We will keep you informed in case of significant delays.
7. Stock Unavailability
- In cases where the ordered product is unavailable in our dropshipping partner’s inventory, we will notify you promptly.
- Customers can opt for either:
- A full refund processed within 5-7 business days, or
- Assistance in selecting an alternative product of similar value.
8. Returns and Refunds
- We accept returns only for damaged, defective, or incorrect products.
- Refunds for eligible returns will be processed within 5-7 business days after the product is received and inspected.
9. Limitation of Liability
- We are not responsible for delays caused by external factors like courier mishandling or incorrect customer information.
- Our liability is limited to the value of the product purchased.
Disclaimer of Warranties
- We do not provide guarantees on delivery dates for unforeseen events. Delivery timelines are estimated but not assured.
Contact Us
For any questions or concerns related to shipping, you can reach us at:
- Email: [Insert Your Email Address]
- WhatsApp: [Insert Your WhatsApp Number]
- Phone: [Insert Your Phone Number]